/* United Help Desk: wide tool-and-results workspace; no floating messenger/card stack. */
.united-helpdesk{position:fixed;right:24px;left:auto;bottom:24px;z-index:1040;color:#12304A;font:14px/1.5 var(--united-font-body)}
.united-helpdesk [hidden]{display:none!important}
.united-helpdesk a{color:#12304A}
.united-helpdesk input[type=search]::-webkit-search-cancel-button{-webkit-appearance:none}
.united-helpdesk button,.united-helpdesk input,.united-helpdesk textarea,.united-helpdesk select{font-family:inherit}
.united-helpdesk .chatbot-toggle{display:flex;gap:14px;align-items:center;padding:10px 15px;background:#12304A;color:#FFFFFF;border:0;border-radius:0;box-shadow:none;font-size:13px}
.united-helpdesk .chatbot-panel{width:min(930px,calc(100vw - 48px));height:min(590px,calc(100dvh - 48px));display:flex;flex-direction:column;background:#FFFFFF;border:1px solid #12304A;border-radius:0;box-shadow:0 12px 55px #F2F5F825;overflow:hidden}
.united-helpdesk .chatbot-header{display:flex;align-items:center;gap:20px;background:#12304A;color:#FFFFFF;padding:14px 20px}
.united-helpdesk .chatbot-header h2{font:650 17px/1.3 var(--united-font-body);letter-spacing:0;margin:0;color:#FFFFFF}
.desk-service-label{font-size:11px;color:#FFFFFF;border-left:1px solid #FFFFFF50;padding-left:16px}
.united-helpdesk .chatbot-icon-button{margin-left:auto;padding:4px 0;border:0;background:transparent;color:#FFFFFF;font-size:12px}
.desk-workspace{display:grid;grid-template-columns:190px minmax(0,1fr);flex:1;min-height:0}
.desk-tools{display:flex;flex-direction:column;gap:4px;border-right:1px solid #12304A30;padding:20px 12px;background:#12304A;color:#FFFFFF}
.desk-tools>button{display:flex;gap:12px;align-items:center;justify-content:flex-start;padding:11px 10px;border:1px solid transparent;border-radius:0;background:transparent;color:#FFFFFF;font-size:12px;text-align:left;font-weight:500}
.desk-tools>button>span:first-child{width:16px;font-size:17px;text-align:center;flex-shrink:0}
.desk-tools>button.is-selected,.desk-tools>button[aria-expanded=true]{background:#FFFFFF;color:#12304A}
.desk-tools>button:hover{border-color:#FFFFFF60}
.desk-tool-footer{margin-top:auto;display:grid;gap:12px;padding:16px 10px 0;border-top:1px solid #FFFFFF40;font-size:11px}
.desk-tool-footer button{padding:0;border:0;background:none;color:#FFFFFF;justify-content:flex-start;font-size:11px}
.desk-tool-footer a{color:#FFFFFF}
.desk-main{display:flex;flex-direction:column;min-height:0;min-width:0;background:#FFFFFF}
.desk-lookup,.united-helpdesk .chatbot-composer{padding:22px 24px 16px;border-bottom:1px solid #12304A30;background:#FFFFFF;margin:0}
.desk-lookup label,.united-helpdesk .chatbot-composer label{font-size:12px;margin:0 0 8px}
.desk-lookup-row,.united-helpdesk .chatbot-input-row{display:flex;gap:10px;align-items:stretch}
.desk-lookup-row input,.united-helpdesk .chatbot-input-row textarea{flex:1;min-width:0;border-radius:0;min-height:44px;padding:10px 12px;font-size:13px}
.desk-lookup-row button,.united-helpdesk .chatbot-input-row button{flex-shrink:0;border-radius:0;padding:10px 14px;font-size:12px;background:#12304A;color:#FFFFFF;border:1px solid #12304A}
.united-helpdesk :is(.desk-lookup-row,.chatbot-input-row) button:disabled{opacity:1;background:#DCECF8;color:#12304A;border-color:#DCECF8;cursor:not-allowed}
.desk-lookup small{display:block;margin-top:9px;font-size:11px}
.united-helpdesk .chatbot-input-meta{display:flex;justify-content:space-between;gap:12px;margin-top:8px;font-size:10px}
.united-helpdesk .chatbot-conversation{display:flex;flex-direction:column;flex:1;min-height:0;position:relative}
.united-helpdesk .chatbot-scroll{overflow:auto;overscroll-behavior:contain;flex:1;padding:20px 24px;min-height:0;scrollbar-width:thin}
.desk-empty{display:flex;align-items:center;gap:12px;color:#12304A;font-size:12px;padding:18px 0}
.desk-empty>span:first-child{font-size:22px}
.united-helpdesk .chatbot-messages{display:flex;flex-direction:column;gap:0}
.united-helpdesk .chatbot-message{min-width:0;max-width:100%;padding:14px 0;border-bottom:1px solid #12304A30}
.united-helpdesk .chatbot-message-meta{display:flex;align-items:center;gap:12px;font-size:10px;color:#12304A;letter-spacing:0;text-transform:none;margin-bottom:9px}
.united-helpdesk .chatbot-message-meta time{margin-left:auto}
.united-helpdesk .chatbot-message-meta strong{font-weight:700}
.united-helpdesk .user-message{display:flex;align-items:baseline;gap:12px;border:0;padding-bottom:2px}
.united-helpdesk .user-message .chatbot-message-meta{flex-shrink:0;margin:0}
.united-helpdesk .user-message .chatbot-message-meta time{display:none}
.united-helpdesk .chatbot-bubble{border:0;border-radius:0;padding:0;background:none;overflow-wrap:anywhere;font-size:13px}
.united-helpdesk .chatbot-bubble p{margin:0;white-space:pre-wrap;color:#12304A;font-size:13px;line-height:1.65}
.united-helpdesk .user-message .chatbot-bubble{padding:0;background:none;font-size:12px}
.united-helpdesk .user-message .chatbot-bubble p{font-size:12px}
.united-helpdesk .chatbot-products{display:grid;margin-top:14px;border-top:1px solid #12304A30}
.united-helpdesk .chatbot-product{display:grid;grid-template-columns:42px minmax(0,1fr);gap:12px;align-items:center;border-bottom:1px solid #12304A30;padding:12px 0;text-decoration:none}
.united-helpdesk .chatbot-product-image{width:42px;height:42px;display:grid;place-items:center;background:#FFFFFF}
.united-helpdesk .chatbot-product-image img{width:42px;height:42px;object-fit:contain}
.united-helpdesk .chatbot-product-copy{display:grid;grid-template-columns:1fr auto;gap:4px 12px;min-width:0}
.united-helpdesk .chatbot-product-copy strong{font-size:12px}
.united-helpdesk .chatbot-product-copy small{font-size:10px;grid-column:1}
.united-helpdesk .chatbot-product-price{grid-column:2;grid-row:1/3;align-self:center;font-size:12px;font-weight:700}
.united-helpdesk .chatbot-actions,.united-helpdesk .chatbot-suggestions{display:flex;flex-wrap:wrap;gap:10px;margin-top:12px}
.united-helpdesk .chatbot-actions a,.united-helpdesk .chatbot-suggestions button,.united-helpdesk .chatbot-secondary-button{font-size:11px;padding:5px 0;border:0;border-bottom:1px solid #12304A;border-radius:0;background:none;color:#12304A}
.united-helpdesk .chatbot-order{padding:14px;margin-top:14px;background:#DCECF8}
.united-helpdesk .chatbot-order h4{font:650 13px/1.4 var(--united-font-body);margin:0 0 12px}
.united-helpdesk .chatbot-order dl{display:grid;grid-template-columns:130px 1fr;gap:7px 12px;font-size:12px;margin:0}
.united-helpdesk .chatbot-order dd{margin:0;overflow-wrap:anywhere}
.united-helpdesk .chatbot-latest{position:absolute;bottom:8px;right:24px;background:#DCECF8;color:#12304A;border:0;border-radius:0;font-size:11px;padding:7px 12px}
.united-helpdesk .chatbot-typing{padding:8px 24px;font-size:11px;background:#DCECF8}
.united-helpdesk .chatbot-faq-panel{flex:1;min-height:0;overflow:auto;padding:22px 24px}
.desk-library-filters{display:grid;grid-template-columns:minmax(0,1fr) 150px;gap:16px}
.desk-library-filters label{font-size:11px}
.desk-library-filters input,.desk-library-filters select{margin-top:8px;font-size:12px;border-radius:0}
.united-helpdesk .chatbot-faq-status{font-size:11px;margin:14px 0}
.united-helpdesk .chatbot-faq-list details{border-top:1px solid #12304A30;padding:12px 0;font-size:12px}
.united-helpdesk .chatbot-faq-list summary{cursor:pointer;display:flex;gap:12px;align-items:baseline;list-style:none}
.united-helpdesk .chatbot-faq-list summary:before{content:'+';font-size:16px}
.united-helpdesk .chatbot-faq-list details[open] summary:before{content:'−'}
.united-helpdesk .chatbot-faq-list summary small{font-size:10px;min-width:65px}
.united-helpdesk .desk-reference-answer{padding:12px 0 4px 27px;font-size:12px;white-space:pre-wrap}
.united-helpdesk .chatbot-network{padding:10px 24px;font-size:11px;background:#DCECF8}
.united-helpdesk .chatbot-footer{display:flex;justify-content:space-between;gap:20px;padding:10px 20px;border-top:1px solid #12304A30;background:#FFFFFF;font-size:10px}
.united-helpdesk .chatbot-footer a{white-space:nowrap}
.united-helpdesk .chatbot-error{border-left:3px solid #377DB5;padding-left:12px}
@media(max-width:700px){
 .united-helpdesk{right:10px;left:auto;bottom:10px}
 .united-helpdesk .chatbot-panel{width:calc(100vw - 20px);height:calc(100dvh - 20px)}
 .united-helpdesk .chatbot-header{padding:12px;gap:10px}
 .united-helpdesk .chatbot-header h2{font-size:15px}
 .desk-service-label{display:none}
 .desk-workspace{display:flex;flex-direction:column}
 .desk-tools{display:flex;flex-direction:row;flex-wrap:wrap;gap:3px;padding:8px;border-right:0}
 .desk-tools>button{padding:7px 8px;font-size:11px;gap:5px}
 .desk-tools>button>span:first-child{font-size:13px;width:12px}
 .desk-tool-footer{display:flex;gap:14px;margin:0;width:100%;padding:7px 8px 0;font-size:10px}
 .desk-main{flex:1;min-height:0}
 .desk-lookup,.united-helpdesk .chatbot-composer{padding:15px}
 .desk-lookup-row,.united-helpdesk .chatbot-input-row{flex-wrap:wrap}
 .desk-lookup-row input,.united-helpdesk .chatbot-input-row textarea{flex-basis:100%}
 .desk-lookup-row button,.united-helpdesk .chatbot-input-row button{width:100%;min-height:40px}
 .united-helpdesk .chatbot-scroll,.united-helpdesk .chatbot-faq-panel{padding:15px}
 .desk-library-filters{grid-template-columns:1fr}
 .united-helpdesk .chatbot-product-copy{grid-template-columns:1fr}
 .united-helpdesk .chatbot-product-price{grid-column:1;grid-row:auto}
 .united-helpdesk .chatbot-order dl{grid-template-columns:100px minmax(0,1fr)}
 .united-helpdesk .chatbot-footer{flex-direction:column;gap:4px;padding:8px 12px}
 .united-helpdesk .chatbot-input-meta{font-size:9px}
}